FAQs

When can I access my new EQi investment account and if I open an account, will I use the same log in details as my CTF?

You will be issued a new account number and PIN if you choose to open an Investment Account with EQi. It will be different to the log in details your parent or guardian used for your CTF.

We will issue log in details and a PIN by post within 5 working days from when you turn 18. If you would like to access your account before your details arrive, simply call us on 0345 0700 720 between the hours of 08:00 to 16:30 Monday to Friday.

- Submitted on 27th Aug 2020

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