FAQs

On my CTF Maturity Instruction Form, I have chosen to take cash. When will I be paid?

If the CTF contains only cash: 

We will arrange to pay the money into your chosen bank account. Please allow up to seven working days after your 18th birthday for the cash transfer to complete.

If the CTF contains investments and cash: 

We will arrange to sell the investments first and then pay the money into your chosen bank account. This can take up to ten working days from your 18th birthday to complete. Please note you will also be charged our online dealing commission and any other applicable fees to sell the investments in your CTF, which will be taken from the account balance before you are paid.

- Submitted on 26th Aug 2020

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