FAQs

What happens if I discover I have a CTF after it has matured?

With a matured CTF, you will still be the account owner and can still decide to withdraw the money, stay invested, or a mix of both.

If you would like to take the cash: Complete the CTF Maturity Instruction form. 

If you would like to stay invested: Open an Investment Account with EQi online. Once your account is open, you can transfer your CTF investments or cash into your new account.  

If you would like to mix and match, leave some invested and take some cash: Once you have opened an account and transferred your CTF investments or cash into this, you will be able to withdraw cash. 

In order for this to happen, we will arrange a Direct Debit when you open your account. Please note this can take up to ten working days to set up from when you first open your account. 

- Submitted on 26th Aug 2020

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