FAQs

New - Income Payaway & Regular Withdrawal service.

The new EQi service provides the option to send income received into your EQi account, to your bank account. You can provide us with your instruction to transfer the income to the bank account associated to your EQi account. This service feature can be located in your EQi dashboard, under 'Manage' in the navigation bar.

For further information of the service features, please check the Income Payaway & Regular Withdrawal FAQs under the Account Management section on these pages. Alternatively, our Customer Experience Centre can be contacted on 0345 0700 720. Lines are open 08:00 to 16:30 Monday to Friday.

- Submitted on 19th Nov 2020