FAQs

How can I make withdrawals from my account?

From your dashboard you can select 'View' or 'Deal' from the account you wish to withdraw from. From either of these pages you can access the 'Manage' button, underneath the icon with your initials. 

By clicking this, a dropdown will display and in the 'Move your Money' section, select 'Withdraw Money'. 
This will take you to the screen where you can confirm cash balances within that particular account, enter the amount you wish to withdraw and submit.

Check all information on the confirmation screen and select the confirm button.

Please note: If the cash 'Available to withdraw' and cash 'Available to invest' differ, you would need to check the settlement dates for recent trades.

BACS transfers can take up to 3 working days to credit your nominated bank account.

- Submitted on 29th Feb 2020

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